[About]

Been There
Hiked That.

I’m not a “tech guru” looking to sell you the latest AI hype. I’m the guy who has been in your shoes, who happens to speak the language of the machines. 

The Campfire Story

I’ve spent 20+ years navigating the landscape of business technology. I’ve watched owners burn out trying to manage it all—the disconnected systems, the manual data entry, the endless “there’s an app for that” promises that never quite deliver.
I built North Web Pro to be the partner I wish I had back when I was carrying that same heavy pack. Someone who understands that technology should serve the human, not the other way around.
“Your business has its own topography, its own weather patterns, and its own crew. Cookie-cutter solutions don’t work here. We build custom tailored solutions—we write the code, we design the flows, and we integrate the systems specifically for your backpack.”

We are based in North San Diego County, serving business owners who value a handshake (even over Zoom) and a job done right. Whether you’re across the street or across the country, we bring the same commitment: look at your specific situation, understand your specific challenges, and build something that actually works for you.

No sales pitch. No “disruption.” Just two business people, looking at a map, finding the best path forward.

Meet the Humans Behind the Automations

No corporate jargon. No faceless "teams." Just real people who care about your success.

Steven Galbraith

Lead Automation Architect

20 years turning 'impossible' into 'done by Tuesday'

Weekend warrior at local farmers markets

Client Impact:

Helped 50+ retailers cut inventory errors by 90%

Michael Chen

Integration Specialist

Making disconnected systems talk to each other since 2008

Craft beer enthusiast and home automation tinkerer

Client Impact:

Connected 200+ apps that 'couldn't be integrated'

David Rodriguez

Client Success Lead

Translating tech-speak into plain English for 15 years

Former small business owner who 'gets it'

Client Impact:

95% client satisfaction through hand-holding that doesn't feel condescending

Southern California roots•Nationwide via Zoom

How We're Different

Not too corporate. Not too DIY. Just right for business owners who need results.

Traditional IT Firms
DIY Tools
North Web Pro
Best Value
Starting Investment
$100k+ minimums
'Figure it out yourself'
$1.5k–25k (scalable)
Project Timeline
6-month projects
Months of trial & error
2-4 week launches
Communication Style
Complex jargon
Forum threads & documentation
Plain English explanations
Solution Approach
One-size-fits-all packages
Limited pre-built templates
Custom-built for your workflow
Ongoing Support
Expensive retainers
No support
30-day check-ins included
Technical Knowledge Required
Need IT team
Steep learning curve
Zero tech knowledge needed

Starting Investment

Traditional IT
$100k+ minimums
DIY Tools
‘Figure it out yourself’
North Web Pro
$1.5k–25k (scalable)

Project Timeline

Traditional IT
6-month projects
DIY Tools
Months of trial & error
North Web Pro
2-4 week launches

Communication Style

Traditional IT
Complex jargon
DIY Tools
Forum threads & documentation
North Web Pro
Plain English explanations

Solution Approach

Traditional IT
One-size-fits-all packages
DIY Tools
Limited pre-built templates
North Web Pro
Custom-built for your workflow

Ongoing Support

Traditional IT
Expensive retainers
DIY Tools
No support
North Web Pro
30-day check-ins included

Technical Knowledge Required

Traditional IT
Need IT team
DIY Tools
Steep learning curve
North Web Pro
Zero tech knowledge needed
20+
Years Experience
200+
Businesses Guided
SoCal
Based

Our Commitments to You

These aren't just promises. They're the principles we built our business on.

No Jargon, Ever

If you don't understand, we didn't explain it right

"Plain English only—or we refund your time"

Your Goals, Not Our Tools

We'll recommend the right solution, even if it's not automation

"No upselling. No long-term contracts."

Fast, But Never Rushed

2-4 week launches, tested rigorously

"We don't launch until you're confident"

Support That Doesn't Disappear

30-day post-launch check-ins included

"Real humans, real responses—no ticket systems"

What Our Clients Say About Working With Us

These aren't just about the outcomes. They're about the experience.

"I expected to feel stupid asking questions. Instead, they made me feel like the expert on my business—they just made the tech work."

Maria Lopez

Boutique Owner

Los Angeles

"They didn't try to sell me everything. They asked what was keeping me up at night, then fixed exactly that."

James Park

CFO

Manufacturing Firm

"I've been doing it my way for 15 years. Thought automation was for tech companies. Now I close books in 2 hours, not 2 days."

Robert Chen

Construction Company Owner

San Diego

Ready to Start the Climb?

You don’t have to hike this alone anymore. Let’s look at the map together.

Book a Discovery Chat

No sales pitch. Just two business owners looking at a map.

Take a Compass Check

Tell us where the trail is blocked. We’ll help you find the way.

You Could Be Saving 20+ Hours/Week

Business owners like you waste an average of 23 hours weekly on tasks that should be automated. Get our free guide to stop the leak.

No spam, just actionable automation wins you can implement today.