NORTH WEB PRO

Privacy Policy

Effective Date: January 3, 2026

Last updated: January 3, 2026

At North Web Pro (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation services. Please read this policy carefully to understand our practices regarding your personal data.

Table of Contents

  1. 1. Information We Collect
  2. 2. How We Use Your Information
  3. 3. Data Storage & Security
  4. 4. Google API Services & Limited Use
  5. 5. Financial Data & Intuit Compliance
  6. 6. AI Data Segregation & Security
  7. 7. Third-Party Services & Analytics
  8. 8. Cookies & Tracking Technologies
  9. 9. California Privacy Rights (CPRA/CCPA)
  10. 10. Your Privacy Rights
  11. 11. Contact Us

1. Information We Collect

We collect information that you provide directly to us, including:
Contact Information: Name, email address, phone number, and company name
Business Information: Industry, company size, automation needs, and current processes
Assessment Data: Responses to our automation readiness assessment and ROI calculator
Communication Records: Messages sent through contact forms, emails, and support requests
Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns
Financial Data: When you connect accounting software, we may process financial data as described in Section 5

2. How We Use Your Information

We use the information we collect to:
Provide, maintain, and improve our automation services
Respond to your inquiries and provide customer support
Send you the ROI Quick Wins PDF and assessment results
Analyze your automation needs and recommend appropriate solutions
Send relevant information about our services (with your consent)
Improve our website and user experience
Comply with legal obligations and protect our rights

3. Data Storage & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All data transmission is encrypted using SSL/TLS protocols
Data is stored on secure servers with restricted access
We regularly review and update our security practices
Access to personal data is limited to authorized personnel only
We employ industry-standard encryption for data at rest
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Google API Services & Limited Use

Important Notice Regarding Google API Services:

North Web Pro's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google Workspace user data (such as Gmail or Drive content) to train, re-train, or improve generalized/non-personalized artificial intelligence or machine learning models.

Information received from Google APIs is used solely to provide and improve the specific features and services you have requested.

5. Financial Data & Intuit Compliance

Financial Information Processing:
When you connect accounting software (e.g., QuickBooks Online), we process financial data solely to provide the agreed-upon automation services. Our handling of financial data adheres to strict data protection standards:
No Sale of Financial Data: We do not sell, rent, or trade your financial data to third parties.
No Lending Assessments: We do not use your financial data for lending assessments or credit modeling purposes without your explicit consent.
Purpose Limitation: Financial data is processed only for the specific automation services you have authorized.
Data Minimization: We only access the minimum financial data necessary to provide our services.
Secure Transmission: All financial data is transmitted and stored using bank-level encryption.

6. AI Data Segregation & Security

Client Data Protection in AI Processing:
Client data processed by our AI agents is strictly segregated. Your proprietary business data, workflows, and knowledge bases are not used to train generalized AI models that benefit other clients. All data processing occurs within isolated contexts to ensure confidentiality.
  • Data Isolation: Each client's data is processed in isolated environments.
  • No Cross-Client Training: Your data is never used to train models for other clients.
  • Confidentiality: All client automation strategies and business processes remain strictly confidential.
  • Data Retention: We retain AI processing data only as long as necessary to provide services or as required by law.

7. Third-Party Services & Analytics

We use the following third-party services that may collect information:

Site Analytics

  • Google Analytics: For website analytics and performance monitoring. Google Analytics collects usage data such as pages visited, time on site, and general geographic location. This data is used solely for performance monitoring and website improvement. Google Analytics is not permitted to use your identifiable business data for their own independent purposes.
  • Hotjar: For heatmaps and user behavior analysis to improve user experience.

Service Providers

  • Email Service Provider: For sending automated emails and communications
  • CRM/Lead Management: For managing customer relationships and lead scoring
  • Cloud Infrastructure: For secure hosting and data storage

Important: All third-party service providers are contractually obligated to protect your data and are not permitted to use your identifiable business data for their own independent purposes. These services have their own privacy policies, and we encourage you to review them.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

9. California Privacy Rights (CPRA/CCPA)

For California Residents:
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
  • 1.
    Right to Know (Access): You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
  • 2.
    Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • 3.
    Right to Correct: You have the right to request correction of inaccurate personal information.
  • 4.
    Right to Opt-Out of Sale: You have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
  • 5.
    Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information.
  • 6.
    Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. You will not receive different pricing, quality of goods, or level of service for exercising your privacy rights.

    • To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 45 days as required by law.

    10. Your Privacy Rights

    Regardless of your location, you may have the following rights:
    Access: Request a copy of the personal data we hold about you
    Correction: Request correction of inaccurate or incomplete data
    Deletion: Request deletion of your personal data
    Opt-out: Unsubscribe from marketing communications at any time
    Data Portability: Request a copy of your data in a machine-readable format
    Object to Processing: Object to certain types of data processing
    To exercise any of these rights, please contact us using the information provided below.

    11. Contact Us

    If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us:

    [email protected]

    North Web Pro
    Southern California
    United States

    For California residents exercising CPRA rights, we will respond within 45 days of receiving your verifiable request.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For significant changes, we may also provide notice through email or a prominent notice on our website. You are advised to review this Privacy Policy periodically for any changes.

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