Terms of Service
Last Updated: January 3, 2026
Welcome to North Web Pro. These Terms of Service ("Terms") govern your access to and use of our website, services, and AI automation solutions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
Important: These Terms constitute a legally binding agreement. Please read them carefully. For questions about these Terms, contact us at [email protected].
Table of Contents
- 1. Agreement to Terms
- 2. Services Description
- 3. User Responsibilities
- 4. Intellectual Property Rights
- 5. Payment Terms & Billing
- 6. Service Guarantees & Limitations
- 7. Data Processing & Confidentiality
- 8. AI Transparency & Opt-Out (California Regulation)
- 9. Termination & Cancellation
- 10. Limitation of Liability
- 11. Indemnification
- 12. Dispute Resolution
- 13. Changes to Terms
- 14. Contact Information
1. Agreement to Terms
- You are at least 18 years old and have the legal capacity to enter into binding contracts
- You are authorized to represent the business or organization on whose behalf you are engaging our services
- You have read, understood, and agree to be bound by these Terms
- You agree to comply with all applicable local, state, national, and international laws and regulations
2. Services Description
Note: Specific services, deliverables, timelines, and pricing are detailed in individual Service Agreements or Statements of Work (SOW) that supplement these Terms.
3. User Responsibilities
4. Intellectual Property Rights
Our Intellectual Property: North Web Pro retains all rights, title, and interest in and to:
- Our proprietary methodologies, frameworks, and automation approaches
- Pre-existing tools, templates, and software components
- Our brand, trademarks, logos, and marketing materials
- Any generalizable knowledge or processes developed during our engagement
Your Intellectual Property: You retain all rights to:
- Your business data, content, and confidential information
- Your existing processes, workflows, and business methods
- Any custom deliverables created specifically for you (subject to licensing terms in your Service Agreement)
Third-Party Tools: Ownership of third-party software, APIs, and services (e.g., n8n, OpenAI, Make.com) remains with their respective owners. Your use is subject to their terms.
Portfolio Rights: Unless otherwise specified in writing, you grant us permission to use your company name and a general description of the project as a case study or portfolio item, subject to confidentiality obligations.
5. Payment Terms & Billing
Pricing: Our services are offered through:
- Monthly Retainers: Recurring monthly fees for ongoing automation support and maintenance
- Project-Based Fees: One-time fees for specific automation implementations
- Custom Packages: Tailored pricing based on scope and complexity
Payment Methods: We accept credit/debit cards, ACH transfers, and wire transfers. Payment processing is handled securely through third-party payment processors.
Billing Cycles: Monthly retainer fees are billed at the beginning of each billing period. Project-based fees may require deposits or milestone payments as outlined in your Service Agreement.
Late Payments: Invoices are due within 15 days of issuance unless otherwise specified. Late payments may incur a fee of 1.5% per month (or the maximum allowed by law) and may result in suspension of services.
Refunds & Cancellations: Refund policies are specified in your Service Agreement. Generally, fees for completed work are non-refundable. Monthly retainers may be canceled with 30 days’ written notice.
Scope Changes: Changes to project scope may result in additional fees. We will provide written estimates for approval before proceeding with out-of-scope work.
6. Service Guarantees & Limitations
6.1 Best Effort Service: We will provide our services using reasonable skill, care, and diligence consistent with industry standards. However, we do not guarantee:
- Specific business outcomes, cost savings, or return on investment (ROI)
- Error-free or uninterrupted operation of automated workflows
- Compatibility with all third-party systems or future platform updates
- That automation will eliminate all manual processes or achieve 100% efficiency
6.2 Third-Party Dependencies: Our services often integrate with third-party platforms and APIs. We are not responsible for:
- Changes, downtime, or discontinuation of third-party services
- Third-party service fees, rate limits, or usage restrictions
- Data loss or security breaches originating from third-party platforms
6.3 Beta Features: We may offer beta or experimental features. These are provided “as-is” without warranties and may be modified or discontinued at any time.
6.4 Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control, including natural disasters, pandemics, wars, cyberattacks, or third-party service outages.
- Read-Only Default: Unless explicitly configured for write-access, our AI tools treat financial data as read-only.
- Data Accuracy: You acknowledge that AI-generated financial insights, categorizations, or draft invoices are suggestions only. You are solely responsible for reviewing and verifying all financial entries before they are committed to your ledger.
- No Sale of Data: In compliance with Intuit Developer terms, we do not sell your financial data to third parties.
- Intuit Terms: Your use of these integrations is also subject to the Intuit Terms of Service.
6.6 AI Accuracy & "Hallucinations"
You acknowledge that Artificial Intelligence (LLMs) is probabilistic and may generate "hallucinations" or factually incorrect information. You agree to manually verify any AI-generated content (emails, reports, code) before it is sent to your clients or used in production. North Web Pro is not liable for reputational damage caused by unverified AI communications.
7. Data Processing & Confidentiality
7.1 Data Handling: Our collection, use, and protection of your data is governed by our Privacy Policy. By using our services, you also agree to the terms of our Privacy Policy.
7.2 Confidentiality – Both Parties:
- Both parties agree to keep confidential any proprietary or sensitive information disclosed during our engagement
- Confidential information includes business strategies, financial data, technical specifications, and any information marked as confidential
- Confidentiality obligations survive termination of these Terms
7.3 Your Data Ownership: You retain all ownership rights to your business data. We process your data solely to provide services and as described in our Privacy Policy.
7.4 Data Security: We implement reasonable security measures to protect your data, including encryption, access controls, and secure storage practices. However, no method is 100% secure, and we cannot guarantee absolute security.
Our use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- No Other Use: We do not use Google Workspace data for advertisements or any purpose other than providing the explicit automation features you have requested.
- No Human Access: No human will read your Google Workspace data (emails, files) unless: (a) we have your specific, affirmative consent for a specific message; (b) it is necessary for security purposes (e.g., investigating abuse); (c) to comply with applicable law; or (d) the data is aggregated and anonymized for internal operations.
- No Training on Restricted Data: We do not use data obtained from Google Restricted Scopes to train generalized AI models that are shared across other clients.
7.6 AI & Automation Processing: When implementing AI-powered solutions, your data may be processed by third-party AI services (e.g., OpenAI). We select reputable providers and configure systems to minimize data exposure, but you acknowledge the inherent risks of using AI technologies.
8. AI Transparency & Opt-Out (California Regulation)
California Compliance: This section addresses requirements under California SB 942 (AI Transparency) and the California Privacy Rights Act (CPRA) regarding automated decision-making technology.
8.1 Automated Decision-Making Opt-Out: Residents of California and applicable jurisdictions have the right to opt-out of “Automated Decision-Making Technology” (ADMT) that produces legal or similarly significant effects (e.g., hiring, lending). You may request to switch any automated workflow to a “Human-in-the-Loop” process by contacting support at [email protected].
8.2 AI Disclosure (SB 942): Any content generated by our system that is intended for public distribution will be marked with a visible disclosure (e.g., “Generated by AI”) where technically feasible, to comply with California AI Transparency laws.
8.3 Analytics Ownership: You retain full ownership of all analytics reports and dashboards (e.g., Amazon QuickSight, Google Analytics) generated by our Services. These reports are created as work product for your exclusive use and benefit.
8.4 Right to Explanation: Upon request, we will provide a meaningful explanation of how our AI-powered automations process your data and make recommendations. This includes information about the types of data used, the general logic involved, and the intended outcomes.
9. Termination & Cancellation
Termination by Either Party: Either party may terminate the service relationship with 30 days’ written notice, unless otherwise specified in your Service Agreement.
Immediate Termination: We may immediately suspend or terminate services if you:
- Breach these Terms or your Service Agreement
- Fail to pay undisputed invoices within 30 days of the due date
- Engage in fraudulent, illegal, or harmful activities
- Violate intellectual property rights
Effects of Termination:
- Payment: You remain responsible for all fees incurred up to the termination date
- Access: Your access to our systems, tools, and support will be discontinued
- Data: We will provide you with an export of your data (if applicable) within 30 days. After 90 days, we may delete your data from our systems
- Deliverables: You retain ownership of custom deliverables created and paid for prior to termination
Survival: Sections related to intellectual property, confidentiality, limitation of liability, indemnification, and dispute resolution survive termination.
10. Limitation of Liability
Important: To the maximum extent permitted by law, the following limitations apply:
Cap on Liability: Our total aggregate liability for any and all claims arising from or related to our services shall not exceed the total fees you paid to us in the 12 months preceding the claim.
No Indirect Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Third-Party Tools: We are not liable for any damages arising from third-party software, platforms, APIs, or services, including data breaches, service outages, or changes to functionality.
Exceptions: These limitations do not apply to:
- Our gross negligence or willful misconduct
- Claims related to intellectual property infringement
- Violations of confidentiality obligations
- Liabilities that cannot be limited under applicable law
11. Indemnification
Your Indemnification of Us: You agree to indemnify, defend, and hold harmless North Web Pro, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:
Our Indemnification of You: We agree to indemnify you from third-party claims that our proprietary services infringe upon valid intellectual property rights, provided that:
- You promptly notify us in writing of any such claim
- We have sole control over the defense and settlement of the claim
- You provide reasonable cooperation in the defense
Process: The indemnifying party will be given prompt written notice of any claim and reasonable cooperation in its defense. The indemnifying party has sole control over defense and settlement, provided settlements do not impose obligations on the indemnified party without their consent.
12. Dispute Resolution
Good Faith Negotiation: In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiations.
Mediation: If negotiations do not resolve the dispute within 30 days, the parties agree to submit the dispute to mediation before a mutually agreed-upon mediator in Southern California.
Arbitration: If mediation is unsuccessful, any unresolved dispute shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall take place in Southern California, and the decision shall be final and binding.
Governing Law: These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Venue: If arbitration does not apply or is deemed unenforceable, any legal action must be brought exclusively in the state or federal courts located in Southern California, and both parties consent to the personal jurisdiction of such courts.
Waiver of Class Actions: Both parties waive any right to bring claims as a class action, consolidated action, or representative action.
13. Changes to Terms
Right to Modify: We reserve the right to modify or update these Terms at any time to reflect changes in our services, legal requirements, or business practices.
Notice of Changes:
- We will update the "Last Updated" date at the top of this page
- For material changes, we will provide at least 30 days' notice via email to your registered email address
- Changes will be posted on this page and may be announced on our website
Acceptance of Changes: Your continued use of our services after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use and may terminate your service agreement in accordance with Section 9.
Active Service Agreements: Changes to these Terms do not automatically modify existing Service Agreements or Statements of Work, which remain governed by their original terms unless separately amended in writing.
14. Contact Information
North Web Pro
Email: [email protected]
General Inquiries: [email protected]
Phone: (123) 456-7890
Legal Notices: All legal notices, requests, or formal communications must be sent in writing to [email protected] and will be deemed effective upon receipt.
Disclaimer: These Terms of Service are provided for informational purposes and do not constitute legal advice. We recommend consulting with your own legal counsel to ensure compliance with laws applicable to your specific situation and jurisdiction.
By using North Web Pro's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
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